Terms of Service

Last updated: January 2026

Acceptance of Terms

By accessing and using Leni Poki's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Use of Services

Eligibility

You must be at least 13 years old to use our services. If you are under 18, you must have parental or guardian consent to make purchases.

Account Responsibilities

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

Orders and Payment

Placing Orders

When you place an order, you are making an offer to purchase products at the prices displayed. We reserve the right to accept or decline any order for any reason.

Pricing

All prices are in USD and are subject to change without notice. We strive to display accurate pricing, but errors may occur. If we discover a pricing error, we will notify you and give you the option to proceed at the correct price or cancel your order.

Payment

Payment is required at the time of order. We accept major credit cards and other payment methods as displayed. All payments are processed securely through our payment processor, Stripe.

Pickup and Fulfillment

Orders are prepared fresh and must be picked up at our store location during business hours. Please arrive during your selected pickup time window. We cannot guarantee order availability if you arrive significantly later than your scheduled time.

Customizations and Allergies

While we make every effort to accommodate customizations and dietary restrictions, we cannot guarantee the complete absence of allergens. Cross-contamination may occur. If you have severe allergies, please consult with staff before ordering.

Cancellations and Refunds

Please review our Refund Policy for information about cancellations and refunds.

Intellectual Property

All content on this website, including text, images, logos, and design, is owned by Leni Poki and protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, Leni Poki shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

Indemnification

You agree to indemnify and hold Leni Poki harmless from any claims, damages, or expenses arising from your violation of these Terms of Service or your use of our services.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services constitutes acceptance of the modified terms.

Governing Law

These Terms of Service are governed by the laws of the jurisdiction in which Leni Poki operates, without regard to conflict of law provisions.

Contact Information

If you have questions about these Terms of Service, please contact us:

Email: [email protected]
Phone: (555) 123-4567
Address: 123 Main Street, City, State 12345